Unmasking Japan:
Inside the Japanese Corporate Mind

How To Attend This Course:
Contact us to request a proposal for a customized in-company program, or to be notified when we schedule a public seminar in your area.


Course Outline:

I. Understanding Japanese Business Behavior
	Factors that shape Japanese behavior and communication style
	Understanding what motivates Japanese business people
II. Inside the Japanese Organization
	The top of the pyramid: how the keiretsu industrial groups function, and how they can affect your business operations inside and outside Japan
	Typical structure of Japanese companies
	Understanding the Japanese decision-making process
	Leadership roles in Japanese organizations
III. Building and Maintaining Successful Relations with Japanese Firms
	Understanding Japanese expectations of relationships
	Business etiquette and protocol: the main points
	American businesswomen and the Japanese
IV. Effectively Communicating with Japanese
	Understanding the purpose and format of meetings with Japanese
	Japanese logic and presentation style: what are they really saying, and what do they expect from you?
	Informal business communication: purpose and format
	Coping with the language barrier: skills for effective cross-cultural communication
	Communicating effectively via email with Japanese