How To Attend This Course:
Contact us for a proposal for a customized program.

Program Goals:

1. Improve the cross-cultural communication competence and working
   effectiveness of the multi-cultural management team.
2. Establish guiding principles, strategies, and a consistent framework for building a "hybrid culture" at the organization.

I. Understanding Cross-Cultural Communication
Group Discussions/Activities will include:
	Leadership characteristics and expectations Attitudes and motivations at work Differing perceptions of common issues The communication "gap" Case examples
II. Assessing Values, Communication-Styles, and Learning Styles of Team Members
Group Discussions/Activities will include:
	Self-assessment of values and communication styles Preferences in leadership and management style Examining differences in learning preferences
III. Setting Guiding Principles for Multi-Cultural Team Communication and Relationships
Group Discussions/Activities will include:
	Effective strategies for creating communication and management systems that synergize cultural differences Setting guidelines for respecting cross-cultural communication issues in meetings Developing trust - preventing a 'two-camp' culture from emerging Appropriate use of communication technology (teleconferencing, email, etc.) across language and cultural differences Creating processes for confirming understanding and agreements